CloudWalk’s AI Revolution: Profits Soar & US Expansion Begins
Hey Payments Fanatic!
CloudWalk, the Brazilian payments firm, saw its profits skyrocket in 2024, fueled by AI-driven automation. The company posted a net income of $63 million on $497 million in revenue, with AI “agents” handling customer service, sales, and back-office operations. With 3 million clients and revenue per employee doubling year-over-year, CloudWalk is setting a new standard in FinTech efficiency.
Founder & CEO Luis Silva shared: “The idea is to keep slowly hiring the best people who want to work with AI agents and put them to work together so we can scale to the US and other countries.” The company expanded to the US under the name Jim.com and plans further growth in 2025.
With its unique AI-powered model, CloudWalk stands apart from competitors like Mercado Pago, Klarna, and Stripe. Silva describes it as a “blue ocean” opportunity: “Who are the companies scaling AI agents to handle financial needs across Brazil, the US, and beyond? There aren’t many. This is the beginning of a new wave.”
If you’re interested in reading more about what’s been happening in Payments, keep scrolling!
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